FAQs

Subscriptions

Our 'Subscribe & Save' program is designed to provide our valued customers with exclusive discounts. Select products from our store can be set up on a subscription basis, with delivery intervals of your choice, ranging from 14 to 90 days.

Is there a required minimum number of orders for subscribing?

Yes, please note that to maintain fairness and the integrity of this program, there is a minimum requirement of two orders before a subscription can be cancelled. After your second order you can stop your subscription at any time.

I want to cancel my subscription

Please note that to maintain fairness and the integrity of this program, there is a minimum requirement of two orders before a subscription can be cancelled. We require at least 3 business days prior to your next subscription order date to process a cancellation. Please email the details of your subscription to info@whitewolfnutrition.com with the subject line "SUBSCRIPTION CANCELLATION."

My promo code is not working with my subscription

Please be aware that discount codes and special offers cannot be combined with our subscriptions, as our subscription service already offers discounted pricing.

I have more questions!

For all other enquiries, our dedicated Customer Service team is here to help at  info@whitewolfnutrition.com 

About Our Products

Here you'll find essential information and answers to our most frequently asked questions regarding the unique qualities and benefits of our product range.

Why White Wolf Nutrition?

We are committed to developing only the highest quality products from clean and pure ingredients that deliver results, never compromise on taste, and support healthy lifestyles. From proteins to gut health support supplements, all our products are always made from non-GMO, 100% natural ingredients without any nasties or fillers. With supplements suitable for vegans and non-vegans alike, everything we put into our products has a purpose in supporting healthy lifestyles.

Do you sell samples?

Yes, we have samples of our three Protein ranges and Greens available for purchase. You can purchase individual flavours or save money with a Sample Pack/Box:
• Natural & Lean Plant Protein Sample Bag (contains 8 flavours)
• All in One Pea Protein with Superfoods Sample Bag (contains 4 flavours)
• Whey Protein Samples (3 flavours available)
• Greens Sample Box (contains 5 flavours)

How should I store my White Wolf products?

Pre Workouts - We reccomend storing your pre workout in the freezer as some ingredients in pre workouts are "hygroscopic" meaning they attract moisture.

All other products - Store in a cool dry place away from direct sunlight and ensure packaging is resealed after each use. Do not use a wet scoop.

• Peanut Brittle - Natural & Lean Protein

Why does it say on your packaging 'Processed in a facility that also processes products containing gluten, milk, fish, soy, egg, peanuts, tree nuts, corn & seeds'? 

As our products are made in a facility not exclusively dedicated to gluten-free, soy-free, egg-free, nut-free, and seed-free manufacturing we must include that particular line on our labels. Our manufacturing partner in regional NSW, produces a variety of items for different companies, including ours. As a small, family-operated business, we currently do not have our own dedicated manufacturing facility, but it's a goal we are excitedly working towards! Despite these limitations, we are committed to the highest standards of quality and safety. Our manufacturer is selected for their professionalism and dedication to maintaining rigorous cleaning processes between production runs and every measure is taken to prevent cross-contamination. Their cleaning procedures are thorough and meticulous, aimed at eliminating any risk of allergen residue in our products. 

What sweetener do you use?

We only use all natural sweeteners. Stevia is used in our powdered products and for Whitewolf Smart Energy we use Erythritol.

Can I use your protein as a meal replacement? 

Mixing a scoop of our protein powder with your preferred liquid (and/or fruit, nuts or even coconut oil) can create a delicious and nutritious smoothie that serves as a great meal replacement. Additionally, our proteins are an excellent way to boost the protein content in your diet, complementing a healthy and active lifestyle. However, for optimal health, it's important to maintain a well-balanced diet rich in fresh, whole foods.

What is the difference between your two vegan protein ranges? 

The Natural & Lean Plant Protein and the All-In-One Superfood Protein ranges from White Wolf Nutrition have distinct differences catering to various dietary and nutritional needs. We also have a Whey Protein boosted with Collagen.

Natural & Lean Plant Protein - available in 900g tub & 30g sample sizes
Protein Sources: It's a blend of organic pea, watermelon seed, and pumpkin seed proteins.
Flavours: Available in French Vanilla, Chocolate Malt, Banana Cinnamon, Caramel Swirl, Choc Mint Crisp, Strawberries & Cream, Coconut Rough, and Peanut Brittle.
Digestive Aids: Includes DigeZyme® digestive enzymes and LactoSpore® Probiotic for digestive health and gut flora balance.
Nutritional Focus: This range is vegan-friendly, low in carbohydrates, keto-friendly, and non-GMO. It's naturally sweetened and flavoured, free from fillers, gums, flours, gluten, dairy, and artificial additives.
Usage: Suitable for pre and post-exercise consumption, can be added to smoothies, or used in cooking. Each 900g container provides 30 serves.
Target Audience: Ideal for those seeking a lean protein source, particularly for those following a plant-based diet.

All-In-One Pea Protein packed with Superfoods - available in 400g, 1kg & 2.25kg bags & 30g sample sizes
Protein Sources: Typically includes a variety of plant-based proteins, often enriched with superfoods.
Additional Nutrients: Often packed with vitamins, minerals, and antioxidants derived from superfood ingredients.
Flavours: Available in Creamy Vanilla, Smooth Chocolate, Salted Caramel and Iced Coffee.
Digestive Aids: May include probiotics and digestive enzymes, similar to the Natural & Lean range, but with an added emphasis on the nutrient density from superfoods.
Nutritional Focus: Focuses on providing a holistic nutritional profile, combining the benefits of protein with the additional health benefits of superfoods.
Usage: Generally used by individuals looking to supplement their diet with additional nutrients alongside their protein intake.
Target Audience: Suitable for those looking for more than just protein in their supplement, such as additional vitamins and antioxidants for overall health.

Both ranges cater to health-conscious individuals, but the key difference lies in their nutritional composition and focus. The Natural & Lean Plant Protein is more focused on providing a pure, lean protein source, while the All-In-One Superfood Protein is geared towards a broader nutritional spectrum, combining protein with the health benefits of superfoods.

Why plant protein?

There are many reasons why people are turning to vegan, plant-based protein. For many it aligns with their personal values, but for many others who suffer from dairy intolerances, vegan protein powder helps them avoid discomfort and bloating. Vegan protein has been shown to be just as effective as traditional animal-derived protein in increasing muscle mass. Plus, vegan protein powders are often higher in fibre and perform exceptionally well in various recipes!

Why whey protein?

Whey protein is one of the most common fitness supplements available. It's been researched and scientific evidence shows it can be effective in building lean muscle mass, improving strength and shedding fat. 

What are the benefits of taking protein powder? 

Dietary protein is essential for maintaining normal metabolic functions in the body. Proteins are made up of building blocks known as amino acids. These amino acids are especially important for growth and repair of tissues and well as being used to create enzymes and hormones. Our carefully crafted Whey Better Protein blend may be supplemented to help build muscle, improve your hair, skin and nails, as well as supporting your digestive system. 

How often should I take protein powder? 

This depends largely on your health and wellness goals. Protein powder is commonly taken for muscle building, for dietary supplementation, for weight loss or for performance improvement. Often this protein is great to be consumed before you hit the gym, as a morning/afternoon snack or in between meals. But it’s best to speak to your healthcare professional if you are unsure how often to take your protein powder.

Yes, our superfood blend added to our proteins are organic.

Is your Whey Protein certified as organic? 

Although we only source the highest quality whey protein from Australian grass feed, free range cows that is free from hormones, GMO’s and pesticides our whey protein is not certified organic.

Are your products Halal Certified or Kosher? 

Whilst our proteins and supplements are designed by professionals and made with all natural ingredients, they are unfortunately not Halal or Kosher Certified.

My PR3 has some clumping!

To prevent further clumping happening with your PR3, we highly recommend storing it in the freezer or fridge. Please know that the clumping is due to the highly hygroscopic nature of some of the ingredients we use, which can cause the powder to absorb moisture from the air and clump together. This is a direct result of our commitment to using natural ingredients and avoiding artificial preservatives. However, we want to reassure you that the effectiveness and quality of the product are not affected by this clumping. But it does make it incredibly difficult to blend! 

Yes. We have worked very hard to formulate a great tasting fat burner that actually works with amazing natural Fat burning ingredients that are scientifically proven, and clinically dosed.

What are the benefits to pre workouts and fat burners?

Pre workout is a common fitness supplement intended to be taken shortly before a workout to improve athletic performance, by providing energy and increasing endurance. It is also commonly taken to extend the amount of time before muscle fatigue.

Fat burners are designed to support weight loss efforts by potentially increasing metabolism, enhancing energy levels, and suppressing appetite. They may aid in more efficient fat burning during exercise. However, it's important to use them in conjunction with a balanced diet and regular exercise for effective results. Always consult with a healthcare professional before starting any new supplement regimen 

When is best to take pre workout or fat burner? 

Pre Workouts and Fat Burners can be taken at any point during the day, except they provide the most benefits when taken just before a workout. We recommend not taking a pre workout in the evenings to avoid disrupting sleep.

Can I consume pre workout/fat burners on an empty stomach? 

How you take pre workout largely depends on your tolerance to caffeine and other stimulants. For most, it's not recommended to eat a meal before your workout to avoid feeling ill and suffering from fatigue. But if you are particularly sensitive to pre workout, consuming it alongside something light to eat might help. If you're not sure how to best take pre workout, consult your healthcare professional for advice.

Why supplement amino acids? 

Amino acids are known as the building blocks of the body. They are vital for maintaining normal growth and repair, as well as being used to create hormones and enzymes. While possible to get the full profile of BCAAs and EAAs in the diet, it can be more difficult for those who are vegetarian, vegan and have other dietary conditions. Taking an amino acid supplement ensures that you are getting the right amino acids in the right quantities to support a healthy body. 

Scientific research shows that a loss of muscle mass and impaired immune function are related to amino acid deficiencies. Studies suggest that supplementing amino acids is effective in reversing muscle catabolism, promoting muscle anabolism, and restoring immunological function. Additionally, amino acid supplementation has been shown to be effective in muscle repair and recovery.

There is no wrong time to take an amino acid formula, however most users take it just prior or during their workouts. This may provide an additional surge of energy, enhancing athletic performance, while the added electrolytes in our natural formula aids in hydration.

My Aminos are too sweet, what can I do?

If you find the Aminos a bit too sweet, we recommend adding more water to your shake or trying a half scoop. It's a simple adjustment that can make a big difference in taste. We want you to enjoy your aminos to the fullest!

I don't like the taste, what can I do? 

1. Mix with Different Liquids: Instead of water, try mixing the protein with almond milk, coconut milk, or regular milk. These can significantly alter the flavour profile.
2. Blend with Fruits or Vegetables: Adding fruits like bananas, berries, or a handful of spinach can enhance the flavour and add nutritional value.
3. Include in Recipes: Use the protein powder in recipes such as smoothies, protein pancakes, or homemade protein bars where other ingredients can mask or complement its flavour.
4. Adjust the Mixing Ratio: Experiment with using more or less liquid to alter the strength of the flavour.
5. Add Flavour Enhancers: Natural sweeteners like honey or maple syrup, cocoa powder, cinnamon, or vanilla extract can make a big difference in taste.
6. Try a Different Temperature: Some proteins taste better when served cold or even blended with ice, while others might improve when slightly warmed.
7. Experiment with Different Flavours: If the specific flavour isn’t appealing, trying another flavour in the same range might be a better fit.

We value feedback and are committed to ensuring a positive experience with our products.

At White Wolf, we strive to deliver great value, including offering free items that sometimes have short expiry dates. We aim for utmost transparency by displaying these expiry dates on our product pages. Customers are responsible for reviewing this information before purchasing. White Wolf is not liable for complaints about expiry dates if they're clearly stated on our website. Please consider this when buying, as we cannot refund or exchange items with disclosed expiry dates.

Why do our tub seals sometimes appear tightly sealed and may be pulled off when the lid is first twisted or lifted? 

Our tub seals are subjected to higher heat-sealing temperatures than the industry minimum standards. This added heat creates a slight vacuum effect when the plastic lid is applied. Consequently, when the lid is initially twisted or lifted, it can dislodge the seal. We implement this extra heating process to enhance the protection of our products, reducing the risk of damage during packaging and transit.

Do you have any new products coming out? Will you be at any Expos? 

Please make sure to follow us on social media, and sign up to our e-newsletter to be the first to know of any new products or Expo appearances!

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